We understand that there may come a time when you want to delete your account with our app. We strongly recommend using the in-app deletion feature for the most secure and efficient way to remove your account and associated data.
Benefits of using the in-app delete feature:
- Faster processing: In-app deletion requests are processed immediately, while email requests may take slightly longer.
- Enhanced security: Using the in-app feature ensures your account information stays within the secure environment of our app.
- Complete data removal: The in-app feature guarantees all your associated data is removed thoroughly.
How to delete your account using the app:
- Open the app.
- Tap on Settings then Account Settings.
- Tap on the Delete Account option.
- Follow the on-screen instructions to confirm your deletion request.
If you no longer have the app installed:
You can still request account deletion by sending an email to: brett@3labs.app
Please include the following information in your email:
- Your full name
- The email address associated with your account
- The name of the app you want to delete your account from
- A brief confirmation that you understand deleting your account will permanently remove all your data
Important note: Please remember that email communication is inherently less secure than using the in-app feature. For maximum security and privacy, we highly recommend using the in-app deletion option whenever possible.
You will receive a follow-up email to verify the request and verify that you own the email address.
Additional information:
- Deleting your account is permanent and cannot be undone.
- You can read our Privacy Policy for more information about how we handle user data.
- If you have any questions about deleting your account, please feel free to contact me.
Thank you for understanding!